Sadly, we are unable to offer a preorder service like we have in the past. This is because of the difficulty in getting stock to the UK due to the bubble tea shortage and the current shortage of HGV drivers as well as other issues caused by COVID-19 and Brexit.
We have created a small list of FAQ's specifically for ordering our products for Christmas
I want to order a bubble tea kit as a Christmas gift, what should I do?
Excellent! Bubble tea is an amazing gift all year round! The majority of our bubble tea products have a shelf life of around 3-6 months, excluding 1 hour cook tapioca pearls, which has a shelf life of 6 weeks. We would recommend ordering fast cook tapioca pearls which have a much longer expiry date and suitable for Christmas
When would be best to order for Christmas?
We recommend ordering mid to late November or early December. This will ensure the best possible shelf life for your products and also allows extra time for your order to arrive. Christmas is the busiest time of year for online retail stores so we expect ALL courier services to be under enormous strain at this time of year. As we all start to spend more time indoors when the cold weather comes we anticipate additional strains brought on by Covid and other seasonal illnesses. We are a small family run business with a small team, ordering early will allow us extra time to resolve any problems that might arise.
How do I store your bubble tea products when they arrive?
All of our bubble tea products must be stored in a cool dry environment away from sunlight. We would recommend putting popping juice balls or jellies into the fridge as soon as you can.
Do you receive bubble tea cups in the kit?
No, we don't provide bubble tea cups with kits. Our bubble tea kits can be enjoyed in your normal cups and glasses you have at home :) We also sell reusable bubble tea cups HERE
I'm buying multiple kits as gifts for different people. How will they arrive?
As with most online retailers, multiple different products will arrive in the same box. This allows us to keep our products competitively priced and avoids wasted packaging. If you need certain items separated please get in touch and this can be arranged for a small additional charge. The best way to contact us is by emailing our customer support team - firstname.lastname@example.org.
How will my order arrive?
As mentioned above, we will ship multiple items in the same box. Smaller orders will arrive in a box with a Manhua Cha branded sticker on the box and then put into a mailer bag. Larger order will arrive in a box with a Manhua Cha branded sticker. If you need your order to be discreet to avoid prying eyes, please get in touch and we will send orders in plain boxes. The best way to contact us is by emailing our customer support team - email@example.com.
I'm new to bubble tea and don't know where to start
Don't worry, we've got a couple of options for you. We have a 'New to Bubble Tea' section where we have hand picked our most popular bubble tea combos so you don't need to think of the flavours. If you're looking for a little bit more flexibility then check out our Fruit Tea Kits or Milk Tea Kits collections.